I don't disagree with the general principle, but I have to wonder if 7 percent is worth the time, effort, and privacy issues involved. Also, note that the 7% is of a specific 30% subset; the actual value for all queries is 1.5%. I then have to ask how many of those 'upgraded' top-ranked results were already near the top (i.e. in the top 10/first page of results). I feel that the whole idea is getting less fruitful by the second... - S

This (separation of duties) actually caused us quite a bit of trouble at my last job with a SMB. It was just me and my boss, and per SOX requirements since my boss was the IT Manager (i.e. approval authority) he wasn't allowed to have any admin passwords! One suggested solution was to keep someone trustworthy FROM ANOTHER DEPARTMENT in the loop on admin accounts. Unfortunately, since the IT systems encompassed material from all departments, this would also be a conflict of interests per SOX. So we just crossed our fingers and hoped I didn't get 'hit by a bus'.