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Comment Hard to Care (Score 1) 20

I can only go by the summary since the article is paywalled, but the first point is the only one that really seems worth digging into. Expanding on that does seem important; how are you getting people to interact? What does that process look like in terms of how that interaction works? What is the temperature of those people who engage further? Though they say that don't do that anymore...

It's difficult for me to care about children using social media. The internet was just coming into being when I was a young teenager. I know that the internet is a vastly different beats these days, but...yeah, sorry. Same with the filters. How people feel about themselves in terms of their looks is a society problem, not a social media platform problem.

Not saying I like the guy, I don't like what FB has become or everything it's done, but some of those topics just don't really feel like very pressing matters.

Comment Meh (Score 1) 38

I've become really unexcited about Rockstar lately. Stupid, unnecessary game launcher. Overwhelming focus on multiplayer/shark cards, though it's a money-maker, so...hard to fault them from a business standpoint, but really hate it from a gamer standpoint. Lack of focus on PC.

But I'm probably just not their target market anymore.

Comment Re:Be careful what you ask for (Score 1) 245

I'm curious about all the payment options you have. When I go to buy a game on Steam, I see the usual Visa, MasterCard, Amex, and Discover.

Beyond that, I also only have the options for PayPal and JCB. Not sure what PayPay is.

SteamWallet is an option, since you can buy those at brick & mortar stores with cash, but that's not quite as convenient.

But I'm not really seeing a whole lot of the "etc." that you're claiming.

Comment No Doubt (Score 1) 70

That a lot of companies will try. And LLM could, probably, replace some barebones-type customer service ("have you tried to turn it off and then back on again?").

I guess it depends on a lot of things, like how complex the issue or situation is. Or what kind of permissions are granted to the LLM (would it be allowed to order parts for you? Could it send certain parts free? Could it issue credits?). On top of that is liability. What happens with the LLM does something outside the normal process? People are frustrated enough at customer service, and many companies either design their customer service trees to be terrible or they just don't care (as much as I like Samsung products, their customer service is generally pretty bad).

Not to mention what this would look like for the general public in terms of jobs. Customer service is a great entry-level job for a lot of people; it's not always glamorous but it does pay the bills and lets people get a foot in the door at some companies. More and more competition for jobs is great for employers but not so much for job seekers.

I maintain that no LLM should be "let loose"; in nearly all circumstances it should merely be a tool to a human doing the work. We already have accountability problems in our society; this will make it worse.

And I say this as someone that likes and uses LLMs regularly.

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