They kept phoning my parents while I was visiting. I answered and followed their instructions to the letter for 45 mins without them working out it wasn't a MS computer,( my Linux netbook). They kept bringing on more "senior supervisors" and just getting more frustrated and confused while I played innocent and nieve, 'till the last few seconds where I changed tone to tell them I knew their game, was just wasting their day for my amusement & to FO&D. I recorded most of that too.