Comment DSL (Score 1) 587
I work in the ISP industry. I don't know why people have not figured out that Broadband is a social experiment yet. The ratio of people that are happy with service is skewed from my end of the spectrum. The only people you talk to on my side of the business are the people that are unhappy.
Remember that old technology ISDN. I bet half of you don't remember when it was brand new. It was the same exact way. Orders from everywhere for installs,installers didn't know there ass from a whole in the ground. You were suprised they new what the phone and the RJ-11 jack was. This is the same with DSL.
The biggest problem with DSL today is the piece of equipment called the DSLAM. When I worked for Verio, the DSL provider NorthPoint changed code on the DSLAM more often than the toilets flush arond the world. All of the providers suck, Northpoint, Covad, Rythms, the bells. The only reason they do suck is because of the choice of equipment they buy and some of the code changes. Some of the changes to code can't be tested until they are put into a real environment, hence, downtime.
Just relax and don't scream so loud at the people that answer the phone. They are there to do a job and not be screamed at. Turnover is high in this industry because of people always screaming on the phone. Some people scream so load you can hear there hemmrhoids about to bust. Relax. As time goes on vendors will figure it out and DSL will be as stable as ISDN.
Remember that old technology ISDN. I bet half of you don't remember when it was brand new. It was the same exact way. Orders from everywhere for installs,installers didn't know there ass from a whole in the ground. You were suprised they new what the phone and the RJ-11 jack was. This is the same with DSL.
The biggest problem with DSL today is the piece of equipment called the DSLAM. When I worked for Verio, the DSL provider NorthPoint changed code on the DSLAM more often than the toilets flush arond the world. All of the providers suck, Northpoint, Covad, Rythms, the bells. The only reason they do suck is because of the choice of equipment they buy and some of the code changes. Some of the changes to code can't be tested until they are put into a real environment, hence, downtime.
Just relax and don't scream so loud at the people that answer the phone. They are there to do a job and not be screamed at. Turnover is high in this industry because of people always screaming on the phone. Some people scream so load you can hear there hemmrhoids about to bust. Relax. As time goes on vendors will figure it out and DSL will be as stable as ISDN.