She also said that NSID shifted attention to other projects and basically forgot that it had promised to build a canine mind-reader. “We missed a lot of emails, so we’re really sorry about that,” Mazetti says. “We had a restructuring at the company, and we had an absent-minded engineer in charge.”
No, you ignored a lot of e-mails. You had people trying to contact you for two years. "Missing e-mails" is believable when it's less than five. It's really not necessary to continue lying to your backers.