Dissastisfied with gamestop (Score 1)

Well, the exclusive games have been horrible up until this point such as... Tenchu for the DS, that game got horrid reviews. Yesterday I was shopping at gamestop, and while I HAVE moved 90% of my video game shopping online, i decided to buy some stuff, the store was VERY crowded and there was barely enough room for one person to stand at the register and pay and one person to browse the ps2 games lined up on the wall. I was extremely dissastisfied with the products sold to me. I purchased a copy of Dr Mario/puzzle league for the gba that was supposed to be new, however when i got home i discovered the paper insert that holds the cart was missing. This was supposed to be a new game that I paid the full new price for, a new game should not be missing a piece of the product. This game was pulled from a drawer and was not even a display copy. Ok next this is what really ticked me off, I was sold a used copy of pinball of the dead, when i got home i discovered the game cart had umm... a lot of really deep chew marks on it. It was also filthy and of course, did not work. It looks like someone shot a BB gun through the game. The fact that they sold me a game that they did not test, and in that condition makes me not want to go into the stores anymore. I did not have time to check the merchandise before I left due to the crowded situation of the store, because there was literatly no room to stand in the store at all. This is NOT something I should have to worry about though at a gamestop store, as a customer I should ONLY be sold working products, and I should not have to be worried about checking them for completeness or for things like I described above. New products should also be sold to me as NEW, and not incomplete.