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Verizon Sued After Tech Punches Customer In Face 493

suraj.sun writes "A Verizon customer filed a lawsuit after the tech the company sent out got a little punchy. Instead of fixing the customer's problem, the tech allegedly hit him in the face. The New York Post says the tech attacked the customer after he asked to see some ID before allowing access to the apartment. From the article, '"You want to know my name? Here's my name," Benjamin snarled, slapping his ID card into Isakson's face, according to Isakson's account of the December 2008 confrontation. "The guy essentially snapped. He cold-cocked me, hit me two or three solid shots to the head while my hands were down," said Isakson, a limo driver. He said the pounding bloodied his face and broke his glasses. But things got uglier, Isakson said, when Benjamin squeezed him around the neck and pressed him up against the wall. "He's prepared to kill me," Isakson said. "That's all I could think of." The customer broke free and ran away. The Verizon tech then chased the customer until he was subdued by a neighbor who was an off-duty cop.'"
Portables (Apple)

Apple Issues Firmware Upgrade For MacBook Pro 52

Lucas123 writes "After declining comment on an apparent downgrade to the serial ATA hard drive interface in its new MacBook Pros, from 3Gbps to 1.5Gbps, Apple today issued a firmware upgrade to fix a problem reported by 'a small number of customers' using drives based on the latest SATA specification. Apple warned that it has not shipped drives operating at the higher-speed specification, saying, 'While this update allows drives to use transfer rates greater than 1.5Gbit/sec, Apple has not qualified or offered these drives for Mac notebooks and their use is unsupported.'"

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