Open Office runs like a dog on my Win 2K computer at work. It takes forever to load and some functions that should appear virtually instantaneous take seconds to carry out or fail altogether.

I love the functionality of the package, especially the promise it holds out of a ready path to single-source publicaton. But if it takes replacing existing hardware and OS on all the desktops--and retraining or replacing the entire PC support operation--the cost advantage becomes a huge deficit and my ill-tempered government client won't consider switching.