Comment Re:he's probably not lying... (Score 1) 679
I would have to agree with the essence of Malor's comment. But to add to that, it is not a purely Japanese phenomenon to only report good news to superiors.
Having worked at multiple large corporations, it is very common to spin the news. "Yes Mr VP, we always call back within 15 minutes per process" Just don't mention that the call was to tell the person that they were going to have to wait another hour or two for real help.
Way too common.
Having worked at multiple large corporations, it is very common to spin the news. "Yes Mr VP, we always call back within 15 minutes per process" Just don't mention that the call was to tell the person that they were going to have to wait another hour or two for real help.
Way too common.
