Reiners writes: "In my 30-year working career, I am struggling to recall a time where I have seen a supplier so slow to react to a catastrophic system failure such as this and so unwilling to accept responsibility and apologize to its client and its client's customers," said Air New Zealand CEO Rob Fyfe of an IBM system crash on Sunday. The crash downed the airline's check-in desks, online bookings and call centers.
snydeq writes: "IBM has been offering employees some rather objectionable layoff choices as it continues its quiet layoff of thousands of employees, according to various insider reports. Employees considered 'satisfactory performers' are being given the option to relocate to 'growth markets where your skills are in demand.' Those who choose to offshore themselves to India, China, Russia, or beyond do so in lieu of severance, and must agree to work on local terms and conditions, including pay. 'If you take the job, IBM won't pay severance but will pay "a portion" (undefined) of your relocation expenses, including tax and visa services," said one IBM'er who declined a job in Malaysia due to the accompanying two-thirds paycut. 'Not a good deal for many of my colleagues who have 20-25 weeks of severance under their agreement.' Meanwhile, some IBM workers who still have jobs are being given a very tough choice: Move across the country at your own expense, or get fired with no severance package. The cuts at IBM are being done amid strong financial results."