Comment Safe Rides, Bonuses, and More (Score 1) 51
As a former driver for the Gig Economy, I can can repeat what most of you probably already know. These companies are focused on driving profits and pushing the limits of what's legal or what the government is not paying attention to. I knew way back that the so called "Safe Rides" fee, was nothing more than an running up profits much like a football team might do to make themselves look good. The rider and driver apps for Lyft and Uber have lacked severely in ease of use or contacting someone for help. Maybe they are better today, although I couldn't tell you without logging in and taking a ride.
I used to attempt to take advantage of bonuses meant to be nearly unattainable, such as using Geo fences for drivers to pick up "x" number of rides in a given geo fence to achieve a bonus for that hour. Problem is, that if a rider pulled you out of the bonus area or Geo-Fence, you're not likely to meet the required quota for a bonus. Many drivers would sign up for these and be sorely dis-appointed.
When I hear someone respond to driver complaints with, "if you don't like it, then quit," I must respond with with utter disgust. Drivers signed agreements, some more favorable than others. Theses on demand providers know that they don't have a viable service unless they have the drivers. If we we delivering newspapers, that's pretty cut and dry. Newspapers delivery has an expected route with x number of subscriptions and the pay is dependent on a set amount of cash from subscriptions and advertisements. Being an employee for an ride share, when there's not a perfect predictability for rides, means the companies need to be prepared for busier than expected.
By the way, that $1 safe rides thing, is to cover the unexpected and soaring costs that the company is unable to manage. Just think about how competitive ride sharing was when it began. These companies had to pay salaries, legal fees, background checks, and who knows how many back door deals. We'll probably never know that last one. So it stands to reason that when there are exorbitant costs, outrageous fees must accompany the regular fare.
These companies don't care a bit about safety, they care about the money going into executive's pockets. I feel bad for the riders too, because aside from all these crap fees, the riders are being conditioned for what to pay at peak times. They should be able to switch from one service to another to get the best rate, which doesn't always happen. This is in conflict with drivers and the employers, because they would both like to make more money.
I'm not sure what the right answer is to solve all of the problems, however, there is definitely a problem. The gig economy will never be fair to anyone, simply because everyone has a different view of what "Fair" is.