Technical Documentation (Score 1)

When developers write documentation - It usually turns out to be little more than digital chicken scratch. Would you hire a meat butcher to perform surgery? Or would you ask a court reporter to represent you in a criminal trail? No, then why do you have developers write documentation? Developers are no more equipped to write documentation than a monkey working on Newtonians Thorium. If your going to invest a lot of time, money and effort into developing software, develop an equal amount of time, money and effort into hiring a professional writer for the documentation. The results from your customer base will be well worth the effort.