Comment Re:Ummm (Score 1) 147
So I just finally had all my games restored, most of them were restored (or relicensed as THEY call it) a month ago after having gone through this isnce august 21st. I actually cant believe that i had a very similar experience, except that my machine had a DVD failure, not a red ring, I exchanged it at Best Buy (kept the hard drive) and got the Better Business Bureau (BBB) involved.
My mom was right, the BBB works. Microsoft kept me waiting, never calling me back, never giving me a contact person, always "escalating" only to get the same response, "we're relicensing", and once I called the BBB, within 2 weeks I had MS giving me weekly reports, etc. Funny though, M$ resolved it by doing the silver account points reward, which they told me they would do since the first day... ,.!..
It's just a headache that feels evil. Why do they have a DRM attached to a machine and not a specific key on the storage device? They could addapt an iLok type device or something like a serial key instead of a machine that is faulty. People never complain about losing their game cds because they would have no excuse but be accountable for their negligence. In this case, M$ built a machine that, although loaded with amazing content and a good systems design (XNA, LIVE, Backwards Compat), has faulty hardware. I dont like DRM, but i also dont like classic games being forgotten, therefore making me appreciate their efforts and allowing the games new life span; i also loathe and fear the day that i have no backwards compatability with arcade content ive purchased... more like licensed for the life of the console.
They will rue the day!
My mom was right, the BBB works. Microsoft kept me waiting, never calling me back, never giving me a contact person, always "escalating" only to get the same response, "we're relicensing", and once I called the BBB, within 2 weeks I had MS giving me weekly reports, etc. Funny though, M$ resolved it by doing the silver account points reward, which they told me they would do since the first day...
It's just a headache that feels evil. Why do they have a DRM attached to a machine and not a specific key on the storage device? They could addapt an iLok type device or something like a serial key instead of a machine that is faulty. People never complain about losing their game cds because they would have no excuse but be accountable for their negligence. In this case, M$ built a machine that, although loaded with amazing content and a good systems design (XNA, LIVE, Backwards Compat), has faulty hardware. I dont like DRM, but i also dont like classic games being forgotten, therefore making me appreciate their efforts and allowing the games new life span; i also loathe and fear the day that i have no backwards compatability with arcade content ive purchased... more like licensed for the life of the console.
They will rue the day!
