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Comment Re:Wait... I just got an e-mail on the 26th that s (Score 1) 315

It really isn't Vonage's fault. Many PSAPs do not want to deal with VOIP calls at all until everything is right. That means no access to the actual number that represents 911 to you. Since not all PSAPs accept VOIP calls (some don't even accept wireless calls), Vonage did what the could and routed to the only thing they had access to.

E911 for VOIP is very difficult to do. Another thing to remember is that the VOIP providers were given 90 days to get over 4000 PSAPs tested. This may not be a big issue for the smaller carriers becuase they don't need to worry about the whole country because their customers are in certain geographical areas. Vonage has the most customers right now. Each of those 4000 PSAPs has to be tested manually.

I work in the industry. Personally I don't recommend giving up a land line for convience if you want to always be sure 911 will work. Wireless and VOIP will not work reliably during a disaster.

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