Comcast Is Evil (Score 1)

I live not too far from West Jordan, UT. I am from South Jordan, UT and I seem to be facing a similar predicament:

I just got called by Comcast for using 485 GB of transfer in a month. That might sound excessive but there are 5 CS students connected to it. We use the internet for everything: homework, projects, web, games, TV, music, the works.

I then asked: "What is the limit so that I can set our usage accordingly?"

The Comcast Rep then said: "It's like growing grass, there is no set limit. Your account just showed up on our audit trail."

I responded: "Is that not false advertisement? You claim that your internet usage is unlimited, yet you're calling me telling me that I used too much? And you will not tell me what your real max transfer is?"

Comcast Chick: "We do claim unlimited internet connectivity not unlimited transfer."

My Response: "So what is the max transfer I can use so that I can lower our usage to it?"

At this point I felt the distinct presents on an infinite logic loop that was spiraling nowhere. And the lady must have as well because she offered that I can get a second cable modem for the same price or a single enterprise account for $1500!

When the rep said that we should get a second modem, I immediately remembered when we first set up our internet. We tried to get two modems from Comcast but they said that only business accounts can have more than one line. Also saying that business accounts are well over double the residential price!

Being enraged at this point I, in no uncertain terms, made it clear that I did not agree with their policy and that I do not have control over how much internet my roommates use. I then hung up.