Comment Well, they bought Symantec and see how that went (Score 2) 28
Part of the Symantec deal included the Bluecoat proxy division. We're moving off of that platform, thanks to very poor handling of our account, support contracts. They charge about $20K/year for support on their S-500 platform, however they sent out a notice of what is a P1, P2, P3 issue and what times we could contact them. Paying the additional $200K/year for dedicated TAM did not change this one bit. We also had some license renewal issues, where we had to go through different 3rd party vendors to get a hold of someone at Broadcom to tell us who our new account team was after their takeover. Seems like a messy company that does not have all the plans figured out ahead of time. Staying clear of them going forward, until I hear good things. Sorry, this turned into a rant. So to wrap it up, when you do get a good support tech on the line, they are great.