Re:I have long been annoyed by Cisco business poli (Score 1)

Full disclosure: I work for Cisco TAC.

> Fixes are only available after Cisco is paid for them and, once again, the fixes come without guarantees as well.

Now this is not what I remembered. So I went and checked.

Go to Cisco PSIRT (http://www.cisco.com/go/psirt) where I click on the H323 problem in IOS, I go to the advisory at http://www.cisco.com/en/US/products/products_security_advisory09186a0080b4a300.shtml.

On that page there is a section "Obtaining Fixed Software" with a sub-section "Customers without Service Contracts" where you can read "...Customers should have their product serial number available and be prepared to give the URL of this notice as evidence of entitlement to a free upgrade...".

Peter