Re:a problem (Score 1)

There are methods of making computers easier to use for novice users and keeping experienced users happy. One example is the little paper clip agent that MS uses in Word. Although most expeinced users find it annoying, novice users tend to like the help it provides them. As the users get more and more experienced with the software, they can customize the paper clip to interfer less and less until they don't need it. Now, the bad part of the paper clip is that is does not teach users how to do things, it does performs tasks for them. So, they never actually learn how to do things. Another example of an usability feature is the balloons in MacOS. A beginner can get information about how to perform tasks by mousing over things, but someone who already knows can turn the balloons off. However, I do agree that it is nearly impossible to get an interface that is so easy to use that is, dare I say, intuitive to novices but keeps the "power users" happy too. There has to be a middle ground and a way for beginners to get there.