Comment Re: See Americans? (Score 1) 42
I'll concede I don't know about Napoleonic Law as I'm most certainly an America and as you suggest, follow English/American Common Law.
IANAL, but I think it is actually Roman law: "Pacta sunt servanda" - contracts must be honored. Netflix is free to sever the contract (if they adhere to the applicable cancellation period), or maybe even to adjust the price according to the rules set by law, as laws supersede contracts. However, unilaterally changing a contract to the other party's disadvantage is usually not permitted in Europe, especially when consumers are involved.
I'm sure they will pick one of these but I still think it's a bunch of BS. It's a month to month plan. Don't like the new price? Then don't remain a subscriber. It's pretty simple. No protection from anything needed. Especially considering it's optional entertainment that exist in a realm with many competitors.
That's the American model - why should it apply in Italy? It's not like Netflix can't get out of the contracts or adjust the price, so the question is why they tried it in this particular way. Maybe it's a corporate hierarchy thing, or the local branch executives just want to force things their way - it's not as if European companies didn't try the same thing regularly, as this way they don't lose customers that are unattentive (and don't notice for several years after) or don't know the law.