The Escapist chatted with Valve's Robin Walker about how the Team Fortress 2 team has been listening to feedback and continually updating the game to fix problems and add to the gameplay experience. Walker mentions that ideas for new classes are "floating around," and that a new mode of play will be introduced soon. "'Players have driven our entire approach to designing achievements, the way we tie unlockables to those achievements and the design of those new weapons themselves. The choices we made within the Medic and Heavy updates were very much the result of the ways that players have used that combination of classes within the game. The addition of the payload game mode came from players requesting an old Team Fortress Classic map called Hunted, and describing what they did and didn't like in that map.' ... The Scout is the next class slated for the special treatment, and Walker expects the update will be available early this year. Additionally, the team is juggling a number of side projects at the moment, including finally bringing a year's worth of the downloadable content and upgrades to the Xbox 360 version of the game. A new Payload map is in the works, more community maps are on the way and the team will soon unveil a very different new game mode."

An anonymous readerwrites "On Friday the wonderfully customer centric AirTran decided to remove a family of 9 US born Muslims after a comment between two family members regarding how close to the Jet engine they had been seated. The wonderful part is that after the FBI cleared the family 2 hours later, AirTran refused to fly the family, and refused to rebook them on their way from Washington to Orlando, Florida. The family purchased additional tickets on US Airways later that day, after AirTran requested that the irate father be escorted from their booking podiums by security. This whole story highlights the pathetic customer service we are getting from the Airlines these days — they actually treat us like criminals first and ask questions later. Just don't get me started on Delta." It's nice to see that stupidity still knows no bounds.

The Starcraft 2 gameplay panel was an eventful one at Blizzcon today. The developers faced an obstacle when designing the game; the plans they had were just too massive to implement in a single game on anything approaching a reasonable timeline. Their solution was to divide the game up into three separate, stand-alone titles: Terran: Wings of Libery, Zerg: Heart of the Swarm, and Protoss: Legacy of the Void. Read on for further details.