At the NSA they need to do things like have employees print and scan documents. That's simply not always possible with linux. Believe me, I've tried with my printer for a year.
PEBKAC or a need for new hardware, these things aren't always possible with windows either.
I just don't trust anything that bleeds for 5 days and doesn't die."
Alexander Graham Bell is alive and well in New York, and still waiting for a dial tone.