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Comment Re:Why continue Netscape?? (Score 1) 714

The Mozilla Project doesn't do end-user support. They support developers and testers, not end-users. If you look on their web site, there are many places where you will find this information.

Who does end-user support? The companies/projects/individuals who "re-brand" Mozilla, including Netscape, Beonex, etc. End-user support, whether it be for Grandma Jones or Joe Six-pack wanting questions answered about their home PC, or the IT worker in Corporate wanting to resolve issues about network installs for 5000 workstations, is by no means redundant.

Offering end-user support for Mozilla without "re-branding" is a HelpDesk's nightmare -- "What is the Build ID of the Mozilla that you downloaded? Oh, that problem with 2002050806 was fixed in 2002051009, let's see if I can help you navigate mozilla.org to get to the place you can download that build...."

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