Mjmacka - Slashdot User

Comment Lenovo solution (Score 1) 593

by Mjmacka on Monday December 01, 2008 @11:54AM (#25945227) Attached to: Recourse For Poor Customer Service?

I had an issue with Lenovo sending a Thinkpad to a client. After a month (shipping said 1 to 2 weeks) I called Lenovo and they issued a $100.00 refund to the credit card. He was happy, but I never saw any of the refund for my time.

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It isn't easy being the parent of a six-year-old. However, it's a pretty small price to pay for having somebody around the house who understands computers.