Comment Sounds like bandwidth (Score 5, Informative) 108
It sounds like your problem is bandwidth. Either on the client-side, coming off your net to your ISP, or routing problems elsewhere on the Internet. The hard part is tracking down where the bottleneck is. Try to have multiple end-user test points. The company I work for has employees on a couple of different local ISPs and servers at various colo facilities. Try logging in to each machine and testing the stream. If it's across the board, you can safely bet it's your "unlimited" pipe to your ISP or a problem at your ISP. If it's a problem with a fraction of the clients, try doing traceroutes and see how the packets hop across the Internet and look for any similarities to see where the hang-ups can be. It's also possible that some clients just aren't getting the bandwidth they think they should be getting. Try everything you can to optimize your streaming application of choice. Reduce the number of FPS if you can. If it's only a talking head or something with little movement, try spacing out the keyframes more. Unless you're broadcasting a music video or movie, try using mono instead of stereo for audio. If it's a speech, you probably don't need CD-quality sound. Dropping the sound to 32, 24, or even 16kbps for a WMA/MP3/RA stream will still sound decent for something that doesn't have a lot of variation in sound.
Also, if it is possible, try to expirament around with variable bit-rate streams for video and/or audio. That can come in handy if your target audience spreads from AOL dial-up in the middle of nowhere to your urban 8 Mbps+ broadband connections.
In streaming, the big three big things that you have to worry about are the encoder's connectivity (to push the stream to the distribution point), the encoder's power (to make sure it can really compress all that video without overheating or dropping frames), and the distribution point's connectivity. Distribution servers don't use much bandwidth as all they do is simply regurgitate the data back out to clients without having to do any processing other than logging.
I've been doing streaming for about 5-6 years now. I've done everything from web cam streaming to large convention streaming that put out 300+ Mbps of connectivity. By no means am I an expert (I've done streaming--it's not what I do), but everything above is my experience with it. Most of all, just stick with what you know and are comfortable with. Your client base will determine most things. Personally (even being a BSD guy), my preferred streaming setup is using Windows Media Encoder at the source, Windows Media Server 2003 at the distribution point, and Windows Media Player (or anything else that can play Windows Media v9) at the end-user. In my experience, it has been rock-solid and can be deployed quickly. If you're already running Windows 2000/XP/2003, all the software mentioned above is provided free-of-charge.
Hope this helps.
Also, if it is possible, try to expirament around with variable bit-rate streams for video and/or audio. That can come in handy if your target audience spreads from AOL dial-up in the middle of nowhere to your urban 8 Mbps+ broadband connections.
In streaming, the big three big things that you have to worry about are the encoder's connectivity (to push the stream to the distribution point), the encoder's power (to make sure it can really compress all that video without overheating or dropping frames), and the distribution point's connectivity. Distribution servers don't use much bandwidth as all they do is simply regurgitate the data back out to clients without having to do any processing other than logging.
I've been doing streaming for about 5-6 years now. I've done everything from web cam streaming to large convention streaming that put out 300+ Mbps of connectivity. By no means am I an expert (I've done streaming--it's not what I do), but everything above is my experience with it. Most of all, just stick with what you know and are comfortable with. Your client base will determine most things. Personally (even being a BSD guy), my preferred streaming setup is using Windows Media Encoder at the source, Windows Media Server 2003 at the distribution point, and Windows Media Player (or anything else that can play Windows Media v9) at the end-user. In my experience, it has been rock-solid and can be deployed quickly. If you're already running Windows 2000/XP/2003, all the software mentioned above is provided free-of-charge.
Hope this helps.
