Amen. I used to use Norton products exclusively for security. I finally stopped when Norton AntiVirus/Personal Firewall 2005 refused to activate on my laptop (admittedly with a very messed up install). I had a valid license, and the activation went through with no apparent problem. But after the 30 day trial period, it suddenly stopped working and said I need to activate. I used up my activation credits trying to get it to work. Symantec support was no help at all. I sort of gave up, but when I started to get viruses (virii?), I realized I had to have something and got Grisoft AVG Antivirus Free. To my surprise, the free program was better than the extremely overpriced Norton suite. Since then, I use AVG exclusively, and recommend it to everyone I know. The software is a 20 MB download as opposed to ~500 MB and takes 3 minutes instead of 30 to install. It doesn't even require a restart after the installation (and neither do updates, which seem to come nearly every day). And most importantly, my computer is faster. I hear people complaining all the time about slow computers, and Norton is always the problem (although more RAM generally wouldn't hurt). I'm planning to buy the paid version, just to support the great things Grisoft is doing.

In my book, it's not a good sign if any program takes a half hour to install or uninstall.