Comment Signing up without a windows box... (Score 1) 676
I recently signed up for comcast service (they were 1 of only 2 broadband choices for me). The installer was unable to get my internet service working, all he did was get it where I could open a page with my browser that allowed me to download a windows executable that does some sort of setup for windows machines. I had to wait several hours until the installer had gone back to their service center and processed the paperwork. Then I was able to call comcast and give them the information about my cable modem that they required.
It was totally ridiculous and unnecessary, but at least it is only 1 time. I haven't had any problems since then.
Oh, and the installer tried to charge me an extra $15 for connecting a second cable line (I ran the cable) to the splitter (which was already there). I realize that he is contracted by Comcast to do the work and doesn't directly work for them. This 12 seconds of work for $15 amounts to attempting to steal $15 as far as I'm concerned.
It was totally ridiculous and unnecessary, but at least it is only 1 time. I haven't had any problems since then.
Oh, and the installer tried to charge me an extra $15 for connecting a second cable line (I ran the cable) to the splitter (which was already there). I realize that he is contracted by Comcast to do the work and doesn't directly work for them. This 12 seconds of work for $15 amounts to attempting to steal $15 as far as I'm concerned.
