Think Like the Business (Score 1)

Unless your company is in the technology business (ISP, Software co., etc), then you are a service to whatever business you're in. Some would argue you're a service either way. IT staff must think first about the business not what is in their own technical self interest. Let's face it, if the business does not prosper, you don't have a job. On the other hand, if you have a part in helping the business prosper, you should be rewarded. We are in the clinical research business. Our message to the IT staff is that they are researchers with expertise in IT. Obviously we are not qualified to be clinical researchers but the shift in perspective is very powerful. Admittedly, only about 10% of the staff get it. Those 10% are far more effective and seem to enjoy their work much more than the rest. It's scary to think what a full staff could do if in this mindset. If you're not willing to see yourself this way, dust off your resume and find a software company where the world can revolve around you.