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Comment Perspective from Dell (Score 1) 484

As several folks here noted, the capacitor issue impacted lots of hardware manufacturers not just us. Nichicon capacitors were used by Dell suppliers at certain times from 2003 to 2005.

Since then, Dell worked with customers to address their issues, extended the warranties on all OptiPlex motherboards to January 2008 in order to address the Nichicon capacitor problem.

Thanks,
LionelatDell

Comment Perspective from Dell (Score 5, Informative) 383

Last year, I posted detailed information on the tingling sensation sometimes associated with leakage current http://direct2dell.com/one2one/archive/2007/04/24/8522.aspx. Since the story, I re-visited the issue with members of our Engineering team. Here's what they had to say: Even though the leakage current is extremely low and well within safety limits, it is perceptible by some people. This perception may be experienced as a mild "tingling" effect. However, if that "tingling" effect is coupled with an electrostatic discharge, such as is experienced when walking on carpet in dry conditions, the total effect can be surprising but not harmful. The primary effect being felt is from the electrostatic discharge (static electricity). Typically the tingling sensation can be eliminated with a three-prong adapter, however a three prong grounded AC adapter will not eliminate the electrostatic discharge. The tingle is not harmful to the users or the system components. Again, more details about the tingle sensation are available here. http://direct2dell.com/one2one/archive/2007/04/24/8522.aspx

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