Uh, no. MS didn't contact me, the only POC for our licenses, and inform me that eOpen was going away. The new site went live but then was taken down. For those with new agreements, this IS as bad as we make it out to be. I don't bash anyone without legitimate cause. The second period of downtime was NOT planned. This is from an email my vendor passed on, after they started a case with MS about my not being able to retrieve my license agreements: Beginning Sunday December 13th, various Microsoft Systems were shut down for unscheduled repair. It was originally expected that these systems would come back on line today, Wednesday December 16th. Unfortunately, that date has slipped and Microsoft’s Goal is to have the systems back online Friday December 18th, at the end of the business day, Pacific Time.

Actually, the second (current) down time window was NOT planned until the failures they experienced throughout the week. Trust me I was on the vlsc site trying to get my new agreements in place. How can you say eOpen has been replaced when it's replacement is not working? Why couldn't they (a) test, and (b) bring eOpen back when they realised the scope of their disaster.

If you are an Open License customer you can NOT manage new agreements and neither can MS. Keys for existing agreements can be obtained over the phone. It's slashdotted because it's broken. See here.. http://pughspace.wordpress.com/2009/12/10/volume-licensing-dis-service-center/