41239029 comment Comment Robots will steal your jobs... (Score 1) 510 by LightRider on Monday December 17, 2012 @01:14AM (#42311387) Attached to: Automation Is Making Unions Irrelevant but that's ok! http://www.youtube.com/watch?v=kYIfeZcXA9U
2578219 comment Comment Re:quality of customer "service" (Score 1) 337 by LightRider on Monday May 01, 2006 @12:45PM (#15237992) Attached to: Life on the Other End of the Tech Support Line At least she did get training. My current L1 support job didn't give me any formal training. But it's university work, so I guess they're out of money as it is.