Steam refund (Score 1)

I'm attempting to get a refund from steam, judging by their support page, it looks like it should be possible because the game is pre-ordered. They also shipped it with GTA:VC for free as a package deal, it makes you wonder if they did that so when they inevitably got requests for a refund they could argue that you had already used part of what you paid for (even though it was 'free'.) Luckily for me I haven't installed VC though, I'll let you know how I get on...