Not just Citibank (Score 1)

It's not just Citibank, my Wells Fargo cards won't do PIN transactions in the UK either. I've been informed that one can still withdraw cash on a Visa card by going into a bank and doing a cash advance. Ironically, most of the ID-anal-retentive UK banks require 2 forms of photo ID, one being a passport and one being a UK driving license, which doesn't help us foreigners. HSBC only needed a passport and any second form of photo ID. It has been difficult enough trying to do purchases on a non chip-n-pin card. Retailers seem to forget that if a card doesn't have a chip, like a foreign card, you can still swipe it.