Comment Re:Process (Score 1) 205
Absolutely, this ^^^^.
Agile just strongly promotes the things which are important to any delivery using any delivery methodology: ability to react to change, fast feedback, small measurable iterations with predicable milestones, open communications and collaboration, outcomes versus tasks and complete products (ie. product + docs + support tools + training etc.)
You absolutely cannot impose and off-the-shelf agile framework onto a waterfall organisation and hope for a positive outcome.
Using agile thinking (note - not an agile framework) has always allowed me to address the kinds of inefficiencies which result from an organisation which has evolved into distinct silos who no longer engage effectively with each other. Plus the docs are actually of better quality if you get it right.