Comment Remote Troubleshooting (Score 1) 366
This is a bit of a tangent.
I (and I'm sure many other readers here) am occasionally pressed into service as first-line tech support for my friends and relatives. It can be quite difficult to talk someone else through even a simple process like using Win9x's "Find" dialog box if you're not right there to show the other person how to do it.
The only reason I would consider using a free Unix of any sort for a non-technically-adept home user would be the remote troubleshooting options. I can envision that life would be a lot simpler if I could just fix a problem remotely rather than talk a neophyte through the solution. I long for the day when I can ssh into my parents' computer 400 miles away and fix a problem for them in 40 seconds, rather than spending 20 minutes trying to talk my Mom or Dad through some GUI to fix their problem.
I (and I'm sure many other readers here) am occasionally pressed into service as first-line tech support for my friends and relatives. It can be quite difficult to talk someone else through even a simple process like using Win9x's "Find" dialog box if you're not right there to show the other person how to do it.
The only reason I would consider using a free Unix of any sort for a non-technically-adept home user would be the remote troubleshooting options. I can envision that life would be a lot simpler if I could just fix a problem remotely rather than talk a neophyte through the solution. I long for the day when I can ssh into my parents' computer 400 miles away and fix a problem for them in 40 seconds, rather than spending 20 minutes trying to talk my Mom or Dad through some GUI to fix their problem.
