I just got off the phone with Shaw Internet Tech here in Calgary.
2 Months ago thay actually did a firmware update to INCREASE torrent performance and to pep up their Powerboost service.
The "Official Call" From the agent I talked to about Packet/Traffic shaping was "... Obviously we are using a form of it to throttle everyday bandwidth of our customers... But not to decrease performance or keep up with loads. Just as a regular bandwidth cap...."
He also pointed out if they were increasing torrent performance with firmware upgrades then that sort of points to Shaw's stance on the issue as "Were are doing the opposite" so to speak.
I have always been happy with Shaw. Any problems with the systems are 99.99% of the time mechanical, and not poor software management.
Lines, taps, drops, fiber can all be replaced. And Shaw usually installs new nodes well before any reach peak capacity. I think they have a 75%-80% rule where they install a new node.
Of course this isn't 100% of the time.
Bravo Shaw!!!
Boo-Urns Bell!!!