The seventh right is the one that says they'll let you out of the long term agreement if they change the TOS. The code may or may not have the legal weight of the TOS, but it makes for a good starting point when dealing with a customer service rep. I used it to get out of a contract about a month ago when they changed the arbitration agreement. The CRS agreed to allow me to go month-to-month. In the long run, AT&T benefitted because I used the freedon to get a bigger, better phone that required a beefier data plan, so it was win-win. Just remain polite and firm with the CSR.
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