At&t extra notes and a question (Score 1)

Hi all, Im an at&t client and we got back connection this morning in the SF bay area, although no real transfers till this evening as they were litterally pluggin/unplugging hardware down at the center. after over 3 hrs on the phone on hold (not including the 2 trying to get on hold) a tech told me he had no idea what my new ip, dns, router info should be becasue there computer apps were down. so no help cept to give me the newuser.attbi.com address and try using winipcfg on one of my PC's to reset the modem haha. anyway my final solution was to run their "confuiguator" on one of the networked computers through my lynksys firwall/router to get the connection stable. As to all of you whining, sush and go find another provider, these boys work hard to keep us up and running. also one question as of now i an a dynamic address, but would really like a static back that i had for the last year. anyone know if at&t will be providing that service again? thanks all