completely true (Score 1)

3 weeks ago I had lost my @home service and 2 weeks ago I got it back. What happened when I called @home tech support 50 times? They put my thru changing settings on my computer to fix the problem, even after I stated that the problem was on their side. Even got into a fight about who was lying with a tech rep, me telling him that it was their crappy service that was down or him telling me that it wasn't there service and that some settings were messed up in my computer kind of strange being that i have my computers networked and that I know for a fact all the settings were 100% correct and weren't changed before the service went down. Week later service comes up without me even touching the settings on my computer, I wonder why? Got to love @home for the freedom of speech about their crap they call service.