'This is the one thing we didn't want to happen'

Why would you walk away from a computer without saving your work?

And then why would you try and blame someone else when that work wasn't there when you got back?

Was this written by the kind of user that stores their email in the 'Deleted Items' folder, Archives documents in the 'Recycle Bin', and leaves his paperwork on the shredder so he can collect it later?

I expect Samsung to last no longer than the battery warranty - 3 months. That expectation hasn't let me down so far.

I have a lenovo p20 pro that's lasted about 2 years, and the battery is still bigger than almost anything I can buy today.

And if you don't understand why the user will always pick convenience then you're fighting a losing battle.

The last Internet outage I remember was on Friday, when Sky suffered a failure to provide service for 20-30 of our home users.

The last Internet outage I remember before that was Tuesday, when BT had a regional failure that affected a few remote workers.

The last Internet outage I remember before that was last Thursday, when BT had a Fiber Cut that impacted service for many core cloud services around the country.

Are you connected to the VPN?

"Yes, I've worked from home before, of course I'm on the VPN"

Ok let me log in and see what's going on, maybe you could reboot and try to reconnect to the VPN while I get connected.

"I've already rebooted several times and tried to connect but it's still not working"

Ok.

Last reboot: 23 days ago.
VPN Status: disconnected.
Resolution: Connect to the VPN and verify connection to the corporate network. Corporate network is now connected.

When 90% of my users can't tell the difference between a USB port and a Network Port, I feel secure in my job.

When user calls repeatedly because "remote desktop won't connect" but the laptop has been switched to 'airplane mode', I feel secure in my job.

When users call because "Outlook has frozen" but their wireless mouse battery has died, I know that IT isn't going anywhere.

Have you ever heard of temps?

This has been happening for decades, if not a century.

Where does one find these clever customers?

That's one of the errors, the other hundred ways it can fail don't have a simple solution.

Sorry, try again, better luck next time.

Tesla
>Sells car with "auto pilot" mode, advertises as self-driving feature with claims of how advanced it is and how much stress it can relieve from the average highway drive.

Tesla Shill
>Never, not once, has Tesla even insinuated that one could relinquish all control when autopilot is activated.

>One of the big things that most ransomware stories just gloss over, is how the attacker persuades the user to sudo apt-get install ransomware and enter their password. Why would I run ransomware?!

Because it's irrelevant to the story? Ransomware doesn't need any administrative privileges to inconvenience anyone, just the ability to trick a clueless user to run it, or piggyback off something legitimate and encrypt the users home.

The licence is compulsary for any device capable of receiving broadcast media. That includes Internet, TV and radio.
If you can honestly declare that you don't use anything with those capabilities, then you do not have to pay.

It will be just like my Gameboy from circa 20 years ago!