Comment Re:Behind on more than one metric (Score 1) 164
It is installed, but it's turned off for long segments of the trip (I recently took it from LA to San Jose). I overheard one of the other passengers ask about it, and they were told by one of the Amtrak staff that there were restrictions on when they could turn it on due to some military facilities that the train passed near. I've read multiple accounts of other people being similarly disappointed in the Wi-Fi availability on that route in the one car that has it, and having been given various reasons for it.
It was a great trip, the scenery was wonderful, and the service was overall quite good, but the Wi-Fi was unavailable pretty much every time I tried it, so it may as well not have been there. Upgrades to the network availability and performance on Amtrak trains in general would be greatly appreciated; for some people, having good internet access during the trip makes the difference between taking the time to enjoy the train or taking a faster (but no cheaper) flight in order to minimize the time spent unable to communicate/work/whatever.