Comment Re:I am enhancing your user experience (Score 1) 90
It's the Garfield effect; it happens to every commercial product eventually.
First, the designers run out of "low-hanging fruit" that they can harvest to enhance the product... but sales still needs a new version every 6-12 months, or they can't market the product, so the designers are forced to make changes that improve the product only marginally.
Eventually the designers run out of ways to improve the product even marginally... but sales still needs a new version every 6-12 months, or they can't market the product, so the designers are now forced to make changes that actually make the product worse, just for the sake of having something new to advertise in this year's marketing copy.
Non-commercial software has the option of just staying as-is when it's feature-complete. Commercial software is doomed to be destroyed by its own need to keep generating revenue.