Re:My Message, for example (Score 1)

My concern (and I hope this is unfounded) is that we are training a generation of people to believe the computer is infallable. There is no reason to question what the computer says because it is always right. You would hope one of the 5 people would possess this trait to challenge the computer or the billing system and if not credit the account then to raise the issue internally. My hope is that this is infact a big conspiracy and not just a reflection of a coming generation whose attitude is that machines are infallable and we should just trust them. Come on hasn't anyone seen the movie the Terminator? :) Machines are only as good as the people that program them.