The government is good at keeping the middle. The top quarter and the bottom quarter sort them selves out. But I find the same think in the private sector.
Accually, send a form letter ofter does not get acted on in a Congressinal office. Several of the Congressmen I have worked for have instrusted their staffs to throw form letters and post cards in the circular file. Real mail on the other hand gets treated with kid gloves. Having 50 people sending letters to a Congressman will get him to think about the issue.