What needs to happen now. (Score 5, Interesting)

As someone who started a small business and employed a PBX-in-a-box system can attest, this type of innovation is a godsend to small businesses and start-ups. The real key to this technology taking off however, will be service providers incorporating it into their offerings to small businesses. I think that there could be a very lucrative business model selling services to small-biz/start-ups that allow them to have big-biz type amenities (PBXs, etc...) at lower prices (enabled by OpenSource software). I *believe* that the guys who perform small-biz networking on the cheap could easily add this technology to their offerings and it would be rapidly adopted by their customers. "Hey Jim, I just got done installing the extra PC and the WiFi network for you. I was wondering if you've ever thought of installing a professional phone system. You know, there are these OpenSource technologies that will provide close to full PBX functionality with a third of the cost. Interested in hearing more about it?"
Very easy sale.