Re:You believed them when the promised? (Score 1)

Airlines in the US work in a similar manner. They get dinged by the FAA if they have too many "late" flights. If your flight is already late, then they no longer care about getting you where you need to be. I was on such a flight: we were short 1 or 2 flight crew to be allowed to board and depart. In the mean time, a plane for another flight was having mechanical issues, so they gave our plane to the other flight. So now, we had the appropriate flight crew but no plane... The kicker, they didn't even give us vouchers for our trouble...