An anonymous reader asks: "For the last year or so I've been working in 1st line tech support at a small call centre that's part of a much larger outsourcing company and to be honest it's sucking the life out of me, I want change but I don't know what direction to take in order to get out and I really need some advice from others who have made the jump. I suppose what I'd like to know is what kind of jobs one should be looking for coming from technical support with decent knowledge of UNIX, networking, scripting and 'light coding'. Is there any hope for me or will I have to go back to school in order to even have employers look at my resume?"

An anonymous reader writes "The RIAA is once again revising their lawsuit strategy, and will now be sending college students and others "pre-lawsuit letters." People will now be able to settle for a discount. How nice."

MattSparkes writes "The Shuttles March launch has been delayed to late April after golf-ball sized hail caused 7000 pits and divots in the foam that shields the fuel tank. NASA say it's the worst damage of its kind that they have ever seen, but hail is not a new problem for the agency. In 1982, a hailstorm damaged the sensitive heat shield tiles on the Columbia's wings. The damaged tiles then absorbed about 540 kilograms of rain. Once in space, the orbiter faced the Sun to allow the tiles to dry out."

An anonymous reader writes in with the news, which isn't particularly new, that Microsoft's Internet Explorer sends typo domain names to a page of pay-per-click ads. In this endeavor Microsoft joins Charter and Earthlink in profiting from the dubious practice that Verisign pioneered but failed to make stick. The article is on a site whose audience is, among others, those who attempt to profit by typo-squatting, and its tone is just a bit petulant because individuals cannot hope to profit in this game on the scale Microsoft effortlessly achieves.