Near the end of the article it states that she filed the suit without a lawyer because she couldn't afford one.
PennPIRG has learned that AT&T/Cingular recently began blocking phone numbers on its wireless service used by consumers to access free conference call services, such as those provided by Free Conference Call.com. The telephone giant has argued that calls to free conference call services are resulting in millions of dollars in losses to the company due to re-routing and termination fees, and has sued free conference call services and local phone companies in Iowa over the fees.
The meat is rotten, but the booze is holding out. Computer translation of "The spirit is willing, but the flesh is weak."