United should be fined hugely for this, the four removed should sue. The staff involved fired, the execs making that policy fired.
But nothing will happen, i normally fly them, but will look elsewhere.
Yes and it seems many others here are blindly commenting and don't understand what actually happened. This wasn't an overbooking scenario. This was a scenario where passengers had been cleared, boarded and seated. Then another flight crew needed to board to make a flight for the next day. No one volunteered, so they played Hunger Games with the passengers. One of the ones selected was a Dr that had patients to see in the morning and thus his refusal.
United Airlines then turned in to President Snow and had a 69 year old man beaten and drug, yes, drug, (not carried as some outfits want to say), off the plane over it.
United could have easily booked this crew later or sent them by other means. They chose to violently remove a 69 year old man like he was brandishing a weapon or threatening people.
So, people carrying on about overbooking can get bent as that's not what happened. This wasn't denial of boarding. It was violent eviction.
United is going to end up paying for this event, one way or another.
The Aviation Security officer has already been placed on leave and his outfit as publicly stated his actions were not in line with their policy (re: he's f*cked).
Now it's on to see how UA is going to handle this mess.