"Apple reserves the service manuals to authorized service providers. To be authorized, they have to demonstrate their competence. If Apple doesn't act against anyone publishing their confidential service manuals in whole or in part without authorization, then they lose control of the service of Macs, which results in slipshod work performed by unqualified technicians." How many times do you ask the repair guy "Can I see your manual to verify that it's a valid copy?" If there's gonna be slipshod work, there's gonna be slipshod work regardless of who sees the manual. There are a million and ten "Fix your computer" businesses in NYC, for example. What's more appealing-having a college kid fix your Mac for 20 bucks an hour at your home, or schlepping the monster-Macs down to the Apple store/Tekserve? If you've got a laptop, I guess the answer's obvious- schlep away. But an iMac or a G5? Forget it. You practically have to hire movers.

Yahoo's bad, but not half as bad as Hotmail. i got nothing but spam in my two hotmail accounts, and when i turned on the "junk mail filter", and the email i actually wanted was sent to the junk mail folder, while all the spam was sent directly to my Inbox. what's worse is that, when i tried to just close out my Hotmail account, i never found any option for this. i never received an email message from Yahoo, stating that they had changed my "marketing preferences." i got the information from a few lists i belong to, and hurried over to change my settings. i never got spam sent to any of my Yahoo accounts before, but if it starts up, i'm dumping them, too.