Phishing, two-factor, switch swap, vCenter install, training and service repairs. This is a typical week on an IT service desk, and not even specialized knowledge is required. These same type of randomer problems occurred all the time even 15 years ago. So long as you leverage the flow of communication to users, they are generally more than accepting of timelines that are longer than 'right now'.

A 3-17% yield decrease leads to a 80-350% increase in price? Call me skeptical, but this seems a bit out of band.

Another article from GMGruman plugging his own article while expressing his contempt for standard IT practices. His last article posted to reddit, highlighted his fundamental misunderstandings about IT security. This is just another nail in the coffin Even a basic google search shows how utterly idiotic his stances are on corporate tech. Seems as though he jumps on the curtains of the newest trend, then either glorifies or demonizes it without actually comprhending. Example http://www.technologytell.com/gadgets/54796/pc-world-calls-ipad-buyers-idiots/ My condolences to their in house IT who must auto-forward his calls to a queue that noone answers.

I would hold these on the same regard as I do radar/laser speed detectors. The purpose is to remove unwanted occurences. Stolen cars, uninsured drivers, Repeat DUI offenders, etc. These are all things noone whats to see, they simply add to the burdens of other around them. While the world isn't always fair, why should technology be condemned on that principle?